SHIPPING SCHEDULE: updated 04-27-08

Right now, we're at the end of having the house and office remodeled, so May should go more smoothly. We will be closed from April 27-30, because we have to relocate temporarily. There will be a brief break in shipping: we will resume on May 1st. Thanks so much for your patience. We're almost done, it's been a long month!

We ship as soon as possible, but sometimes it's pretty insane around here. Priority Mail orders always ship first (usually within 2-3 days), so IF you're in a rush, please add the Priority Mail upgrade when placing your order.

After that, orders are shipped according to the date they were received. Regular orders include first class shipping. International orders are also handled in this manner. We try to ship within a 5-7 day time frame, but it can take up to 10 business days. Right now... closer to 10. Or 12.

SO: if you need it by a certain date, drop me a note and tell me! You're not bugging me - I'd much rather get it right! I like happy endings.

SUPER IMPORTANT: please CHECK THE SHIPPING ADDRESS that Paypal has on record for you. That's the address I'll ship to, so making sure it's right will save a lot of heartache.

USPS first class mail shipping is included in all orders.
For US Priority Mail, add $4.60 to your total.
For shipping outside the US, add $5.00.

Use the buttons provided on individual kit pages to add shipping; you only need to add one per order (i.e. 1 shipping fee for total order).

If you're in a TIZZY, email me for FedEx rates; or I can use your account number. I can also ship UPS (but please don't make me use that awful DHL. Ick.)

If you're buying a frame, please remember to add the shipping fee. Those suckers are heavy and fragile and I gotta pack 'em right to get 'em there! Shipping frames overseas? Please email me for a cost estimate first.

I do everything in my power to see that you get your goodies in time, but you have to fill me in on the details. I'm here to help! Special request? Gift card message? Gift wrap? Yeah, we do that.

It is very important to me that you're pleased with your order and especially with the service you receive from us. Please don't hesitate to let me know how we're doing and where we can improve. Without you, I'd be stuck in an office job somewhere, so you can imagine how much you are appreciated around here!